Return policy
Cancellation
We accept cancellations before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.Returns (if applicable)
We accept product returns. Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging. To complete your return, we require a receipt or proof of purchase. Please do not return your purchase to the manufacturer. Customers only pay for shipping once (including return); consumers will not be charged a restocking fee for returning products.
Refunds (if applicable)
Once we receive and inspect your return, we will send you a receipt notification via email. We will also notify you whether your refund has been approved or denied. If you are approved, your refund will be processed and the refund amount will be automatically transferred to your credit card or original payment method within a certain number of days.
Delayed or missing refunds (if applicable)
If you have not received your refund, please check your bank account again first. Then contact your credit card company. It may take some time for the refund to be credited to your account. Next, contact your bank. It usually takes some processing time for the refund to be credited to your account. If you have done everything and still have not received your refund, please contact us.